Care FAQ

• How should I clean my jewellery?

We highly advise sending in your jewellery once a year for a complimentary check and clean. We provide lifetime complimentary professional cleaning and annual checkups on jewellery made by Figursky. To arrange this service please email us directly at hello@figursky.com

To clean your pieces at home use a mild dishwashing liquid diluted with water and use a soft bristle brush. Gently clean behind the settings and in between crevices with the brush to remove any debris. If the cleaning substance is too strong it may damage the gold plating or change its colour.

Use of a polish cloth, paste or strong jewellery cleaner is not recommended. Avoid exposing gold jewellery to household bleach, which will quickly cause gold to discolour.

We do not recommend repeated exposure to water, chlorine, harsh chemicals, oils, lotions, nail polish removers, perfume or hairspray.

Examine your jewellery regularly to make sure settings are snug and clasps and claws are secure.

Our Cleaning and Care services include:

• Complimentary cleaning once a year for Figursky pieces
• Jewellery polishing
• Prong check
• Repairs